Accreditation is an independent assessment tool prepared by certification bodies to ensure compliance through technical and practical evaluations of facilities. This mechanism, followed by ISO certification bodies, builds trust in their standards.
Obtaining International Organization for Standardization (ISO) certification ensures that healthcare facilities, including hospitals, daycare surgery centres, medical centres, clinics, and medical laboratories, comply with international standards set by ISO. These standards encompass policies, procedures, guidelines, and KPIs.
ISO standards are designed to ensure the quality of service delivery, patient safety, and the efficiency of healthcare professionals and management processes. CBA assists healthcare facilities in implementing and practicing these standards to achieve maximum outcomes. Relevant ISO standards for healthcare facilities focus on patient safety, waiting time, satisfaction, effective management processes, cost-effectiveness, and return on investment.
ISO ACCREDITATION | ISO 9001: Quality Management Standard
ISO 9001 is the standard criteria for healthcare facilities for quality management systems applicable in healthcare facility operations. Healthcare facilities can improve patients’ satisfaction, reduce waiting times, reduce medical errors, and improve the overall quality of service delivery. Further, 9001 ensures documentation for patient files, employee files, medical records, and continuous improvement. By achieving ISO 9001, the facility, earn the trust of patients and stakeholders.
We provide you with the necessary controls and guidelines as per the specified standards and work with you to accomplish the requirements as per the ISO standard.
ISO ACCREDITATION | ISO 27001: Information Security Standard
ISO 27001 sets the standard criteria for facility information security management systems, aiming to safeguard the confidentiality, integrity, and availability of information. This protection applies to customers, employees, suppliers, and competitors. Verification of compliance ensures that information security factors are controlled across technological, operational, procedural, human, and environmental dimensions.
The ISO 27001 framework consists of policies and procedures applicable to any type of healthcare facility. It aims to protect against vulnerabilities and external attacks, and manage the entire workflow of information, whether manual, electronic, or intellectual. This includes information and data stored in-house, outsourced, or in the cloud, relating to customers or the company itself.
Achieving ISO 27001 demonstrates that a facility meets international best practices for Information Security Management Systems (ISMS), earning trust from customers, suppliers, and the marketplace by demonstrating the ability to handle information securely. We provide you with the necessary controls and guidelines according to specified standards, working with you to meet ISO requirements.
ISO ACCREDITATION | ISO 45001: Occupational Health & Safety Standard
ISO 45001 standard criteria assist healthcare facilities in managing occupational health and safety risks. It aims to protect healthcare workers, patients, and visitors from potential hazards. This standard represents a step towards facility enhancement, prioritising safety and creating a safe working environment for healthcare professionals and non-healthcare professionals in healthcare facilities.
By achieving ISO 45001, the healthcare facilities commits to employee well-being, enhancing facility reputation, and meeting occupational health and safety requirements during onboarding processes. We provide you with the necessary controls and guidelines according to specified standards, working with you to meet ISO requirements.
ISO ACCREDITATION | ISO 31001: Risk Management Standard
We provide you with the necessary controls and guidelines per the specified standards and collaborate with you to achieve the requirements per the ISO standard.
ISO ACCREDITATION | ISO 18001: OHSAS
We provide you with the necessary controls and guidelines per the specified standards and work with you to accomplish the requirements per the ISO standard
ISO ACCREDITATION | ISO 13485: Medical Device Quality Management Standard
We provide you with the necessary controls and guidelines per the specified standards and work with you to accomplish the requirements per the ISO standard.
ISO ACCREDITATION | Green and Clean Hospital
The challenges faced by healthcare facilities include safety, bio-waste management, and affordability. Healthcare facilities consume large amounts of electrical energy, resulting in greenhouse gas emissions, require significant water supplies, and use materials that can have toxic effects, such as mercury, cleaning agents, and pesticides. They also generate substantial quantities of biomedical waste, which can severely impact the environment.
An environmentally sustainable healthcare facility can help reduce the cost of healthcare service delivery by implementing energy-saving measures for electricity, water, gases, and other consumables. This includes adopting environmentally friendly processes, avoiding unnecessary purchases, and prioritising recycling where possible.
We provide you with the necessary controls and guidelines according to specified standards, and collaborate with you to meet the requirements of the ISO standard.Â
Environmentally sustainable healthcare facility can help in lowering the cost of healthcare service delivery if they practice energy saving measures that include electricity, water, gases and other consumable, by adopting of environmentally friendly processes, eliminating unnecessary purchases, choosing environmentally friendly with recycling whichever is possible.
We provide you with the necessary controls and guidelines as per the specified standards and work with you in accomplishing the requirements as per the ISO standard.
ISO ACCREDITATION | Process flow Chart
The certification process involves multiple steps starting from gap analysis to the issuance of the ISO certificate and surveillance audits. The following steps demonstrate how ISO certification can be obtained for healthcare facilities
Note: SOS – Scope of Services, SOPs – Standard Operating Procedures
Another benefit of obtaining ISO is it prevents medical errors once effectively following the standard. Medical errors can pose serious threats to patient safety. Both healthcare professionals and patients suffer from near medical errors, often leading to adverse events. Poor healthcare quality may directly or indirectly threaten patient health and quality of life. ISO focuses on enhancing patient safety and the quality of health service delivery, supporting healthcare investors, professionals, and patients alike.
CBA facilitates this process by conducting mock audits to assess the facility’s preparedness and help address any existing gaps.