CBA Medical Group supports over 100 facilities, ensuring continuous operation and regulatory compliance. Throughout this journey, we identified numerous requirements and shortages. To address these, we developed products through our R&D and software development teams, in collaboration with our quality officers, to meet practical needs and provide the best services and patient satisfaction.

1. KPI COMPLAINCES

It is a software solution for telehealth consultations, covering everything from patient inquiry management to invoicing. The system has been approved by DOH, CERT, and ADHICS.

This fully developed software meets DOH requirements, and our team is ready to accommodate any changes or modifications based on your facility’s needs. The system has the following features:

  1. Facility information
  2. Medical professional details
  3. All KPI measures
  4. Reporting to DOH
  5. Aamen portal submission
  6. Renewal reminders

2. Teleconsultation Platform

It is a software solution for telehealth consultation starting from patient inquiry management till invoice. The system has been approved by DOH CERT, and ADHICS.

The system is ready to integrate with your existing EMR or operate as a unified system for telemedicine service providers. Our team will support training and installation on your facility’s server and physicians’ PCs, regardless of their location.

The system has the following features:

  1. Inquiry management
  2. Appointment booking
  3. Integrated with Zoom call
  4. EMR
  5. Invoicing
  6. RCM

3. FRP Solution

It is a software solution for managing inquiry performance and appointment bookings. Management can access reports on call centre staff performance and the efficiency of appointment bookings by receptionists. This system helps assess resource utilisation and improve staff performance.

The system is developed based on facility experience, patient requirements, and employee performance. It includes the following support features. Our team will provide comprehensive training and ensure user-friendly operation of the system.

  1. Inquiry assigning dedicated call center staff
  2. Call center can confirm the appointment to follow by receptionist
  3. Resource utilization
  4. Departmental cross marketing support
  5. Data analyzing and performance report