Continues improvement of healthcare industry and healthcare facility, CBA noticed that the healthcare facility needs to be digitalized the entire process in terms of operation, administration, human resourcing, regulatory requirements, healthcare professional license, and facility engineering and more.

We assign a dedicated account manager to handle every client, ensuring you have a single point of contact at all times during implementation. This manager will continuously monitor progress and make necessary changes to address any shortcomings.

We conduct adequate training exercises for your in-house staffs to implement industry best practices and design periodic monitoring systems to ensure continuity of compliance after the processes have been established. Improvise, Accomplish, and Sustain are the essence of Tawqeet.

Tawqeet Best Practices

Managing a Healthcare facility is crucial to improve the well-being of its patients. Our service keeps the best practices and continuous improvement in mind for your facility,

  1. Communication: Set a clear policy and standardized processes, an effective plan, and gather feedback from individuals and departments across the facility.
  2. Team building: Encourage members to participate in management practices. Develop a team where their suggestions and recommendations are valued and encourage them to speak up on new ideas, potential issues or negative feedback.
  3. Streamline the process: We will assign team members specific roles, duties, and responsibilities to perform well. It is easy to implement and execute the facility’s scope of services.
  4. Tawqeet KPI: Developed by CBA for facility KPI assessment, this tool supports the summit requirements of DOH and may, in the future, be required for DHA and MOH. It simplifies tracking progress and can be automated with EMR and Amen portal.
  5. Regulatory complaints: Continuously update the regulatory compliances and support on fulfilling the requirements even the unique requirements demanded by the regulations and governance.
  6. Documentation: All the policies, guidelines, employee files, facility files, external contracts, and EMR.
  7. Training and Audit:  We support all types of facilities through scheduled and unscheduled audits. We train facility teams to be ready at all times by fulfilling requirements and making them aware of regulations.

We offer the following service model

It is a unified services system for healthcare facilities. The idea is to combined services due to increasing operational cost, employee retention, and changing regulations are affecting the facility’s viability and continuous operation is smooth. CBA understands the regulatory requirements of healthcare facilities and the needs of investors, making this service delivery an excellent choice for healthcare facilities.

  1. Healthcare Facility Licensing
  2. Healthcare facility engineering drawing and approval
  3. Healthcare Professional Licensing
  4. Human Resource Management
  5. Staffing & Recruitment Plan.
  6. Quality Management as per DOH/DHA/MOH Standards and Guidelines
  7. Healthcare facility auditing from regulatory
  8. Healthcare policy, guideline, checklist, forms and practices
  9. ISO and JCA Accreditation documents and practices
  10. Biomedical Engineering and medical equipment
  11. Emergency medication and checklist
  12. Patient journey on the facility
  13. Employee journey on the facility
  14. Regulatory journey on the facility
  15. Internal KPI and practice and submission to the management
  16. External KPI and practice and submission to the regulatory

Online telehealth consultation for tele medicine provider start from patient inquiry management till invoice. The system has been approved by DOH CERT, and ADHICS.

The system can intergrade with your existing EMR or as unified system for tele medicine service provider. Our team will support on training, and installation in your facility server and physician PC wherever the located. The system has the following features.

  1. Inquiry management
  2. Appointment booking
  3. Integrated with Zoom call
  4. EMR
  5. Invoicing
  6. RCM

The comprehensive solution for patient medical record, with patient entering the facility till leave from the facility and follow up the patient health. The system has been approved by DOH CERT, and ADHICS.

Our unified system covers all the department and services including tele medicine and longevity clinic. Our team will support on training, and installation in your facility server and physician PC wherever the located. The system has the following features.

  1. Patient registration
  2. Patient Clinical domain
  3. Inventory management
  4. Revenue cycle management
  5. Pharmacy prescription
  6. Blood collection and reporting
  7. Longevity clinic follow up
  8. Invoicing

Increasing awareness of the human health. People are interested on wealth health checkup including DNA test.

Our unified system covers all the aspect of area from

  1. Patient registration
  2. Physician consultation
  3. Blood, urine, saliva report
  4. Analyzing the report with Artificial intelligence integration
  5. Comprehensive report with genetic consultant
  6. Treatment plan
  7. Longevity treatment follow up
  8. Patient Clinical domain
  9. Pharmacy prescription
  10. Invoicing