CBA medical group dealing with more than 100 facilities for continuous support on operation and regulatory complain fulfillment. During this journey, we found a number of requirements and shortages. We develop the products to meet those requirements with our R&D and software development team with our quality officers on practical needs and wants to perform the best services and patients’ satisfaction.

1. KPI COMPLAINCES

It is a software solution to understand the KPI for DOH submission to hospitals, Homecare, primary healthcare center, medical center, and daycare surgery centers.

It is completed developed software as per DOH requirements, and our team is ready for any changes or modification as per your facility requirements. The system has following features

  1. Facility information
  2. Medical professional details
  3. All KPI measures
  4. Reporting to DOH
  5. Aamen portal submission
  6. Renewal reminders

2. Teleconsultation Platform

It is a software solution for telehealth consultation start from patient inquiry management till invoice. The system has been approved by DOH CERT, and ADHICS.

The system is ready to use with your existing EMR or as unified system for tele medicine service provider. Our team will support on training, and installation in your facility server and physician PC wherever the located. The system has the following features.

  1. Inquiry management
  2. Appointment booking
  3. Integrated with Zoom call
  4. EMR
  5. Invoicing
  6. RCM

3. FRP Solution

It is a software solution for inquiry received performance and appointment booking. Management can get the report how the call center staffs and performing on call, and how the receptionists are booking the appointment. It will help to asset the resource utilizing and increase the performance of the staffs.

The system is developed based on the facility experience and patient’s requirement with employee’s performance. It has the following support. Our team can provide the complete training and friendly usage of the system.

  1. Inquiry assigning dedicated call center staff
  2. Call center can confirm the appointment to follow by receptionist
  3. Resource utilization
  4. Departmental cross marketing support
  5. Data analyzing and performance report